1. Definitions
User / You / Your: Jo bhi vyakti ya entity is Site ka upyog kar raha hai.
Products / Services: Jo bhi aushadhi, herbal, nutraceutical, veterinary ya anya products ya manufacturing / third-party services hum provide karte hain.
Content: Is Site par jo bhi tekst, tasveer, infographics, video, blog posts, instructions, etc. diya gaya hai.
2. Use of Website
Users ko Site ka upyog sahi maqsad ke liye karna hoga, jaise ki information prapt karna, products dekhna, contact karna, etc.
Koi bhi illegal ya unethical kaam nahi kiya jaayega — jaise ki copyright ya IP rights violate karna, malware daalna, ya spam karna.
Site ki security features ko bypass karne ki koshish nahi hogi.
3. Products / Services
Hum third-party manufacturing services aur private label / custom formulations provide karte hain. Products ke specifications, composition, batch number, compliance with GMP/quality standards ki jaankari hum provide karte hain.
Hum guarantee nahi dete ki products hamesha sabhi desires ya expectations ko puri tarah meet karenge; kuch products ka result individual user ke hisaab se alag ho sakta hai.
Orders / MOQs (Minimum Order Quantities) etc. ki terms alag se define honge jab contract ya order place hogi.
4. Pricing & Payment
Jo bhi prices hum Site ya quotes mein dete hain, woh current market conditions, raw material costs, packaging costs, aur applicable taxes par depend karte hain.
Payment terms alag contract ya order agreement mein mention honge — partial advance, full payment, credit period etc.
Delay in payment se interest ya penalty lag sakti hai, jaisa ki contract mein specify kiya gaya ho.
5. Delivery & Shipping / Fulfillment
Hum delivery schedules provide karte hain, lekin unforeseen circumstances (jaise manufacturing delays, raw material supply issues, regulatory approvals) ki wajah se changes ho sakte hain.
Shipping / logistics charges agar applicable hain, woh order ke samay bata diye jayenge.
Risk & title (ownership) product ke shipment ke baad ya delivery site-specific terms ke anuroop aapko transfer hoga.
6. Returns, Refunds & Cancellation
Products manufacturing nature ke hone ke kaaran, returns / refunds sirf tab hi possible hoga jab product defective ho ya specifications se match na karein.
Cancellation policies contract ya order placement ke dauran define hongi; kuch cases mein advance amount refundable nahin ho sakta.
Aap defects ya problems ko within [X days] (e.g. 7 ya 15 days) mein likhit roop se humein inform karein.
7. Intellectual Property
Site par diya gaya sare Content (tekst, graphics, logo, images, trademarks) Scout Life Science ya iske licensors ka property hai.
Aap bina written permission ke inhe reproduce, distribute, modify, ya publicly display nahin kar sakte.
Aapko license milta hai Site use karne ka personal, non-commercial purpose ke liye, jo in Terms ke saath comply karein.
8. Disclaimers & Limitation of Liability
Hum claim nahin karte ki Site hamesha error-free, uninterrupted ya safe hoga. Site par jo information hai, woh “as is” basis par hai.
Hum liability accept nahin karte for any indirect, incidental, special, consequential damages jo hua ho aapke use ya inability to use Site ya products ki wajah se.
Hum guarantee nahin karte ki products aapke expectations puri tarah fulfil karein — results vary kar sakte hain.
9. Privacy
Aapki personal information jaisa ki naam, contact details etc. hum Privacy Policy ke anusar collect, store, process karte hain.
Site use karte waqt, aap cookies ya tracking technologies ke use ko accept karte hain jaisa ki Privacy Policy mein define hai.
10. Governing Law & Dispute Resolution
Ye Terms India ke laws ke antaragat governed honge.
Kisi bhi dispute ya claim arising out of ya related to in Terms ya Site ke use se, parties pehle amicably resolve karne ki koshish karenge. Agar possible nahin ho, toh dispute Haryana (India) ke courts ya jurisdiction ke under litigated hoga.
11. Changes to Terms
Hum in Terms ko kabhi bhi update ya modify kar sakte hain. Jab koi change hogi, hum “Last Updated” date ko adjust karenge.
Aapko recommend kiya jaata hai ki aap time to time in Terms ko check karein. Site ka continuous use karna aapki un updated Terms se sehmat hone ka indication hoga.
12. Contact Information
Agar aapko is Terms & Conditions ke baare mein koi sawal ho:
Scout Life Science Pvt. Ltd.
Plot No. 353, Sector 2, IGC HSIIDC, Saha, Ambala, Haryana – 133104
Phone: +91 9813637400, +91 9015138615, +91 78077 40127
Email: info@scoutlifescience.com